Win Academy currently trains social service staff, security and maintenance staff, and program leadership staff in Trauma-Informed Care... a treatment framework that involves understanding, recognizing, and responding to the effects of all types of trauma that our Win families have experienced.
Win Academy is designed to identify and promote the use of Evidenced Based Practices (EBPs) that are most effective for providing support and services to homeless families. This is done through: formalized training in EBPs, monthly on-site coaching sessions, and consultation to agency leadership.
Training
Trauma-Informed Care
Win Academy currently trains social service staff, security and maintenance staff, and program leadership staff in Trauma-Informed Care (TIC). Trauma-Informed Care is an organizational structure and treatment framework that involves understanding, recognizing, and responding to the effects of all types of trauma that our Win families have experienced. TIC emphasizes physical, psychological, and emotional safety for both residents and staff, and helps survivors rebuild a sense of control and empowerment in their lives. Trauma-Informed Care is the lens through which we look to understand what is happening to ourselves, our residents and our surrounding environments.
Motivational Interviewing
Win Academy trains all social service staff on Motivational Interviewing (MI). Motivational Interviewing is a directive, client-centered counseling style used to elicit behavior change by helping clients explore and resolve ambivalence. This evidence-based practice provides staff with the tools needed to partner with families in a trauma-informed way as they seek permanent housing. Motivational Interviewing is widely recognized throughout all social service settings as the preeminent approach to working with families in the change process.
Strengths-Based Case Management
Win Academy currently trains Supportive Housing Staff on Strengths-Based Case Management (SBCM). Strengths-Based Case Management focuses on individual’s strengths with three main principles: promoting the use of informal supportive networks; offering assertive community involvement by case managers; and emphasizing the relationship between the client and case manager. This approach helps participants achieve specific desired outcomes.
On-Site Coaching Sessions
Implementation support is critical to the use of EBPs during client service delivery. Win Academy staff meets with program staff monthly to discuss real-life cases and the best way to integrate the various EBPs and interventions into the work with these families.